Job Description

A prestigious national law firm is looking to add a Billing & Client Relations Coordinator to join its dynamic team. This role will support the firm’s billing team and report directly to the Director of Billing & Client Relations.

Responsibilities:

Billing:

• Assist with client invoice processing, including submission to various e-billing systems.
• Support day-to-day billing and invoicing activities, ensuring accurate and timely processing.
• Utilize Aderant Expert billing and iTimeKeep timekeeping software to manage billing functions.
• Troubleshoot billing system-related issues and escalate as needed.
• Assist attorneys and management with specialized billing arrangements for various clients.
• Perform full cycle billing functions, including generating, logging, and tracking pre-bills and finalized invoices.
• Input and modify time entries using Aderant EA Pro Billing Workspace.
• Create and deliver invoices to clients via mail or electronic means.
• Set up and manage accounts on third-party e-billing platforms.
• Provide billing, accounts receivable, and payment analysis to partners and clients.
• Work with internal teams to resolve billing discrepancies and ensure efficient invoice processing.
• Assist with training new hires in billing processes and timekeeping systems.

New Business Intake:

• Assist with client and matter intake processes, ensuring compliance with firm policies and procedures.
• Review and validate client/matter data for accuracy in Aderant and other firm databases.
• Coordinate with attorneys and administrative staff to ensure proper documentation and approvals for new matters.
• Maintain and update client and matter records, ensuring accurate reporting and compliance with firm guidelines.
• Provide support and guidance on conflict and risk management processes.

Collections:

• Monitor and track outstanding accounts receivable, ensuring prompt follow-up on past-due invoices.
• Coordinate with attorneys and clients to facilitate timely payments and resolve outstanding balances.
• Generate and distribute collections reports for attorneys and firm leadership.
• Assist in developing and implementing strategies to improve collections and reduce aged receivables.
• Communicate with clients regarding payment status and resolve disputes, as necessary.

Requirements:

• 2-3 years of legal billing experience preferred.
• Knowledge and/or experience in electronic billing required.
• Proficiency in Microsoft Outlook, Excel, and report-writing software necessary.
• Experience with Aderant EA Pro Billing required.
• Strong organizational skills with attention to detail.
• Ability to work independently while collaborating with attorneys, staff, and clients.

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